Freelance Word Punk

[THIS SITE IS NO LONGER BEING UPDATED - IF YOU HAVE ENDED UP HERE YOU ARE IN THE WRONG PLACE, PLEASE CLICK WWW.HAPPYGEEK.COM TO VIEW NEW CONTENT BY DAVEY WINDER]

Thursday, August 13, 2015

How long is too long for responsible disclosure?

The fact that bank account details and other personal data of some 2.4 million Carphone Warehouse customers has been compromised is bad enough; that this news broke over the weekend is even worse. Try dealing with your bank or credit card provider on a Saturday or Sunday, in order to notify them of a potential compromise of your data and request they monitor accounts for unusual activity, and you'll know exactly what I mean. Online banking may well be 24/7 but customer service and support simply does not function in the same way out here in the real world of outsourced call centres and departmental hoops that need jumping through. Of course, it's not the fault of Carphone Warehouse that it discovered the breach over the weekend is it? Apart that in actual fact it discovered the breach on the Wednesday, that's some three days before it disclosed it to customers whose data may be at risk.
Newer Post Older Post Home

Blog Archive




Co-founder of IT Security Thing Ltd, Davey Winder is a three time winner of the Information Security Journalist of the Year award (2006/2008/2010) and received the prestigious Enigma Award for his lifetime contribution to information security journalism in 2011.



Simple theme. Powered by Blogger.