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Friday, April 29, 2011

Small businesses need more than mobile phones

An interesting piece of research landed on my desk this week which claimed that small businesses were missing out on new sales opportunities because they were simply unable to respond fast enough in a changing commercial world where 24/7 means just that.
I have to admit to being a little surprised at this notion, and the press release headline which screamed “slow customer response times costing smaller enterprises crucial new business”, as I was under the impression that pretty much everyone had heard of this thing called the internet by now.
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Co-founder of IT Security Thing Ltd, Davey Winder is a three time winner of the Information Security Journalist of the Year award (2006/2008/2010) and received the prestigious Enigma Award for his lifetime contribution to information security journalism in 2011.



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