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Thursday, November 29, 2007

Why ecommerce fails

Reading that headline you are probably thinking something along the lines of what is he talking about, integrating back office services with front end functionality and wrapping it all up with an attractive public facing design is pretty straightforward these days. True. However, I was thinking about ecommerce from the sharp end of the usability stick, the part that has been poking me in my frustrated consumer eye this past week.
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Co-founder of IT Security Thing Ltd, Davey Winder is a three time winner of the Information Security Journalist of the Year award (2006/2008/2010) and received the prestigious Enigma Award for his lifetime contribution to information security journalism in 2011.



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